Frequently Asked Questions

Pick Up points for excursions in Malta

1. How will I know the pick-up times and locations?
Once you have selected and purchased your excursions, we will contact you to advise a specific pick-up location and time, as well as to check if you have any specific requirements. Meeting points may be from outside your hotel or from nearby designated meeting locations.

2. Can I be picked up from my hotel?
Yes. However, due to logistics, mainly due to narrow streets where coaches cannot pass, we may ask you to meet at a designated location usually of short walking distance from your accommodation. This is most often the case with hotels in Valletta or when many hotels are along the same promenade.

Guides for your Malta excursions

Is the service of a guide included in the price?
Yes, our prices include the service of a fully licensed tour guide for all our Malta and Gozo land excursions. However, please note that the pleasure cruises, jeep safaris and quad adventures, are not accompanied by tour guides. Excursions such as the harbour cruise, or the open-top hop-on hop-off buses will have recorded narration to enhance the experience.

Pricing and Hidden Costs

1. Are meals included in the price of your excursions in Malta?
Meals are included in our full-day excursions. Please let us know of any dietary requirements or food intolerance. The exception to this is the day trip to Sicily as free time is allocated during this trip for lunch at around midday. Half-Day excursions do not have meals included in the package.

2. Are there any hidden costs that we should be aware of?
Not at all. The price of our Malta excursions includes all entrances to any attractions mentioned in the description, unless where otherwise stipulated. The ferry ticket is also included in our excursions to Gozo. However, we recommend you carry money for snacks, drinks, souvenirs, and gifts!


Booking your Malta Excursion

1. How long are the excursions?
Our half-day excursions are approximately four hours long, while our full-day excursions are around eight hours long. Our evening excursions will entertain you for approximately four hours, while the day trip to Sicily is about 15 hours in duration.

2. When a reservation is made, will I be given a voucher to present on tour?
Once you have booked your Malta sightseeing events with us, you will receive a confirmation by email. This may be printed and presented on the day of the tour at the pick-up point.

3. If an excursion is cancelled or postponed, am I entitled to a refund?
Yes you are. If any of our excursions in Malta are cancelled or postponed, we will reverse your payment and refund you in full

4. Once a reservation has been made is it possible to alter dates, the number of people attending or even the choice of the excursion?
Yes, we are able to accept any changes as long as the request is made 24 hours before the stipulated pick-up time. We also offer a refund if you reduce the number of guests in your party, or your money back should you cancel your Malta sightseeing plans 24 hours before departure time.

5. Is it possible to organise private excursions in Malta?
Yes, we organise private excursions that can be customised to your wishes. We can cater for individuals, as well as groups, and can meet all of your Malta sightseeing requests. Private tours will have their own guide and transport and we can arrange specific pick-up times, locations, itineraries and durations for your tour.

6. If we are visiting Malta on a cruise liner for just one day, would it be possible to organise an excursion?
Yes, we have a number of Malta excursions that are available for guests arriving on a cruise liner for the day. The excursions available will depend on the arrival time of the vessel and the duration of its stay. The pick-up and drop-off locations will be outside the cruise liner terminal, not more than a few minutes' walk. Location is from the old sea-passenger terminal.

7. Is it possible to organise excursions for groups?
Yes, we can organise one or more excursions for groups that are tailor made to your requests. Groups of 12 or more will also be able to benefit from better prices and we can also design specific packages to ensure their Malta sightseeing is memorable.


Do you have any other questions? Contact us on +356 2345 2345 or send us an email on info@excursionsinmalta.com and we will gladly assist you.